Virtual Meeting FAQs


GENERAL

Why is the Annual Meeting virtual this year?
Why should I become a member of BMES?
My university is paying for my BMES membership, so I can't set up my own profile, what should I do?
Can I get an invoice for payment?
I tried the "forgot password" link, but my information never came. Now what?


ABSTRACTS

When will my abstract be published?
Where do I find more information about abstracts?
I submitted an abstract through the general abstract submission portal. When will I know if it was accepted?
My abstract was accepted, but I can no longer present my work. Can I get a refund for my submission fee?

AWARDS
I applied for an award. Should I pay for my registration online?
Where do I find more information about BMES awards?


CODE OF CONDUCT

Is there a Code of Conduct for this meeting?

NETWORKING
What will networking look like during this conference?

REGISTRATION
Do I need to register to participate in the 2020 BMES Virtual Meeting?
When will registration open?
Does my abstract fee cover any of my registration cost?
Where do I register for the conference?
How do I pay for my registration?
Do I need to be a member to attend this meeting?
I'm trying to pay for my registration, but I'm not being charged the right amount, why?
Can I register for a single day, single session, or purchase an Exhibit Hall Only pass?
When is the deadline to register?
I've lost my confirmation email, how do I get another one?
Can I transfer my registration to another person?
I can't make it to the meeting, what is your refund policy?
Where do I find more information about registration?

SPONSORSHIPS & EXHIBITS
Where can I find the sponsorship/exhibit opportunities for this meeting?
Can I talk to someone about a custom sponsorship package?
I'm the new point of contact for my sponsorship/exhibit, who do I reach out to?
Where do I find more information about sponsorships & exhibits?

TECHNICAL REQUIREMENTS
What will I need to participate?
What time will the conference start?
Is the meeting being recorded?
Will I have access to the recorded sessions post-conference?

TRAVEL
I already paid for travel expenses (airline tickets, hotel, etc.), will I receive a refund?

If you've exhausted this list and still did not find the answer you were looking for, please send an email to membership@bmes.org, and someone will assist you.

GENERAL

Why is the Annual Meeting virtual this year?
First and foremost, BMES cares about the safety and well-being of our attendees. The COVID-19 pandemic has made it impossible to hold an in-person meeting with thousands of attendees safely. As a society, we care about the presentation of research, the exchange of ideas, and a place where learning can happen. Instead of canceling this meeting, we have decided to hold the 2020 BMES Annual Meeting in a virtual format to ensure both the safety and the educational content delivered at our meeting.

Why should I become a member of BMES?
There are so many reasons to become a member of BMES! Learn more about our benefits here. In addition, it is cheaper to join BMES and register at the member rate than it is to register at the non-member rate. Join BMES today at https://www.bmes.org/join.

My university is paying for my BMES membership, so I can't set up my own profile, what should I do?
You fill out a membership application at https://www.surveymonkey.com/r/BMES. Anyone can give us a call at 301-459-1999 to make payment for you over the phone.

Can I get an invoice for payment?
Requests for membership invoices should be sent to membership@bmes.org. If you need an invoice for your Annual Meeting registration, please contact registrar@bmes.org. All registration invoices must be paid in full no later than October 7, 2020, and must be submitted with a completed registration form for each attendee.

I tried the "forgot password" link, but my information never came. Now what?
Please send a written request to membership@bmes.org or give us a call at 301-459-1999 to receive a temporary password.

ABSTRACTS

When will my abstract be published?
If your abstract was selected, it will be published online on August 18.


Where do I find more information about abstracts?
You can find more information about abstracts at www.bmes.org/abstracts.

I submitted an abstract through the general abstract submission portal. When will I know if it was accepted?
Author notification will be sent via email from bmes@mirasmart.com by August 19. Authors who submit an REU abstract will be notified by early September.

My abstract was accepted, but I can no longer present my work. Can I get a refund for my submission fee?
As with previous years, abstract submission fees are non-refundable. If you need to withdraw an accepted presentation from the scientific program, please contact michele@bmes.org as soon as possible to discuss your options.

AWARDS

I applied for an award. Should I pay for my registration online?
If you applied for an award, please do not register until after you've received notification of your acceptance or rejection. 

Where do I find more information about BMES awards?
You can find more information about BMES awards at www.bmes.org/awards.
 

CODE OF CONDUCT


Is there a Code of Conduct for this meeting?

Yes, you can find the code of conduct at https://www.bmes.org/conduct.

NETWORKING

What will networking look like during this conference?
Networking during our 2020 Virtual Meeting will be a rewarding experience, and the connections you wish to make can be found there. We will have sponsor booths where you can interact with exhibitors, much as you would in person, there will be chat rooms, de-stressor zones, networking games and activities, mentorship opportunities, and design competitions.

REGISTRATION

Do I need to register to participate in the 2020 BMES Virtual Meeting?
Yes, anyone planning to attend any portion of our 2020 Virtual Meeting must be registered for the event in order to access the virtual content. This includes presenters, invited speakers, award recipients, members, non-members, students, spectators, visitors, sponsors, and exhibitor reps.

When will registration open?
Registration will open on Wednesday, August 5 at 12:00 PM (EDT).

Does my abstract fee cover any of my registration cost?
The abstract submission charge is a stand-alone fee. It is completely separate from your membership or registration costs, and paying to submit an abstract does NOT automatically register you for the conference. If your abstract is accepted, and you agree to present your work, you will be required to register for the Annual Meeting and pay the appropriate registration fee in full prior to the registration deadline.

Where do I register for the conference?
Please visit https://www.bmes.org/registration for more information about meeting registration fees and to complete your registration online.

How do I pay for my registration?
All registration fees must be paid electronically. Visa, MasterCard, American Express and Discover are all accepted forms of payment. Cash, wire transfers, payment orders, ACH and EFT payments are prohibited. Due to COVID-19 related service interruptions, we are unable to receive and process check payments at this time, and payments cannot be submitted via mail or fax this year. We apologize for any inconvenience this may cause. Please contact registrar@bmes.org for more information.

Do I need to be a member to attend this meeting?
You do not need to be a BMES member to attend this meeting, but we encourage you to join. Among a wide range of benefits, members also receive significant discounts to all of our meetings. Please note that refunds for registration fees will not be given to individuals who register at a non-member rate and later join or renew their BMES membership.

I'm trying to pay for my registration, but I'm not being charged the right amount, why?
If you are a BMES member, please be sure that you are logged into your account before you start your registration in order to receive the discounted member rate. Expired members who do not renew prior to registering will be charged at the appropriate non-member rate.

Can I register for a single day, single session, or purchase an Exhibit Hall Only pass?
Unfortunately, the BMES 2020 Virtual Annual Meeting is only able to accommodate full registrations. We will not be offering one-day, single session, or Exhibit Hall Only passes this year.


When is the deadline to register?
Registration for the 2020 BMES Virtual Annual Meeting will close on Wednesday, October 7, 2020, at 11:59 pm (Eastern). Onsite registration WILL NOT be available this year, so all registrations must be received with payment in full prior to 10/07.

I've lost my confirmation email, how do I get another one?
Payment receipts and registration confirmations are automatically sent to the registrant's email address on file. If additional copies of transaction receipts or invoices are needed for departmental records, please send your requests to registrar@bmes.org or log into your account and visit the "My Receipts" link, located on the left-hand side of your BMES profile page.

Can I transfer my registration to another person?
Attendee substitutions are not permitted and meeting registrations cannot be transferred from one person to another.

I can't make it to the meeting, what is your refund policy?
Requests for registration cancellation must be received by registrar@bmes.org in writing no later than September 18, 2020, in order for a refund to be processed. Refund requests will not be honored after 09/18. Registrations purchased after 09/18, including Limited Access Passes, are 100% non-refundable. Phone cancellations are strictly prohibited, and cancellation requests sent via mail, fax, or emailed to any inbox other than registrar@bmes.org will not be reviewed. All refunds are subject to a $50 cancellation fee. Membership dues payments are final and will not be refunded once processed.

Where do I find more information about registration?
You can find more information about registration at https://www.bmes.org/registration.

SPONSORSHIPS & EXHIBITS

Where can I find the sponsorship/exhibit opportunities for this meeting?
You will find all the answers about sponsorship/exhibit opportunities at https://www.bmes.org/sponsorships_exhibits. If you have any additional questions, please reach out to Charity Quick at Charity@bmes.org.

Can I talk to someone about a custom sponsorship package?
Yes, please reach out to our Finance Director, Valerie Kolmaister. Her email is Valerie@bmes.org.

I'm the new point of contact for my sponsorship/exhibit, who do I reach out to?
If you have questions that have not been addressed, please reach out to Valerie Kolmaister, Valerie@bmes.org, however, our sponsorship team will do our best to keep you informed throughout the process so that you know what steps are next in this exciting digital opportunity!

Where do I find more information about sponsorships and exhibits?
You can find more information about sponsorships and exhibits at https://www.bmes.org/sponsorships_exhibits.

TECHNICAL REQUIREMENTS

What will I need to participate?
The technology you will need to participate is a computer or mobile device connected to the internet and registration log-in information. 

What time will the conference start?
The conference will start on October 14 at 9:00 AM (EDT).

Is the meeting being recorded?
Several programs will be recorded and broadcasted in advance, while the majority will be live-streamed and recorded for BMES' archives. Your information will not be traded or sold to any third party.

Will I have access to the recorded sessions post-conference?
Just as some of the conference content will be made available prior to the conference, much of the content will be available afterward. After a period of time, BMES will migrate all conference information to our website, where it will be available for members or upon request.

TRAVEL


BMES is not liable for your meeting expenses and we cannot offer reimbursements for costs associated with travel to and from San Diego. Please contact your specific airline or hotel accommodation provider to further discuss your refund or cancellation options.